01 · Website
Ordinary browsing does not require an account.
This website does not intentionally load advertising trackers or build cross-site visitor profiles. Hosting infrastructure may process standard request information such as IP address, user agent, requested path, and timestamps for delivery, security, abuse prevention, and operational reliability.
A Blog article records an engaged read after it remains visible for 30 seconds. The browser stores a random identifier separately for each article; the service stores only its SHA-256 hash, the article slug, the last counted time, and the aggregate count. The identifier is not used to build a cross-article or cross-site profile, and the same browser is counted at most once per article in 24 hours.
If you subscribe to the newsletter, MonoWare stores the email address you submit, the page where you subscribed, your selected site language, and subscription timestamps. The address is used only for MonoWare product releases and engineering notes, is not sold or used for cross-site advertising, and can be removed by contacting us from that address.
02 · Support
You choose what enters a support conversation.
When you submit feedback, the support service stores the selected product, category, title, description, email address, optional technical context, conversation messages, workflow status, and timestamps. A private recovery code is returned once for cross-device access; the service stores only its cryptographic hash.
Do not include passwords, encryption keys, proxy credentials, private files, customer records, or unrelated personal data. Support conversations are used to investigate, respond to, and improve MonoWare products.
03 · Products
Local-first behavior is product-specific and explicit.
MonoWare products are designed to keep sensitive workflows local where practical. Each app may process different device capabilities and data categories. Refer to its App Store privacy information and in-product disclosure for the exact behavior of that product.
04 · Retention and control
Data is kept only for an operational reason.
Support records may be retained while a conversation is active and afterward when needed for product quality, security, abuse prevention, or legal obligations. You can request access, correction, or deletion by contacting us from the email used in the request.
05 · Contact
Questions should have a direct route.
Email [email protected] or use the support form. Include enough information to identify your request, but do not email secrets or private files.